Repair Process
If you’ve been hit by the hail storm and you have damage that you would like repaired by the very best in the business, simply call one of our locations or drop off your vehicle at your favorite repair shop. Our team works side-by-side with all insurance providers to complete a free computerised estimate and accurately assess any damage before we begin making repairs.
After your vehicle is evaluated, it moves into the body shop, where we remove all parts requiring separate repair or replacement, and perform body and structural repair work. Meanwhile, all repair work undergoes a rigorous quality control inspection.
Due to the current nationwide manufactures parts shortage, some customers may experience a delay in restoring their car to its original condition. Rest assured, your advisor will keep you informed every step of the way.
A trip to our shop isn’t complete until we treat your vehicle to a complete wash and vacuum. This final step ensures your vehicle will look pristine upon pick up and allows us to check cosmetic repairs one last time.
The safety and complete satisfaction of our customers is our teams top priority. That’s why we’ve developed and implemented one of the most rigorous quality assurance programs in the industry. When you leave your vehicle with us, we’ll hand back the keys hassle-free once your vehicle is returned to its pre-accident condition. And that is our promise.
As soon as your repair is complete, our team will contact you and invite you in for the final inspection and paperwork. Your service advisor will review the vehicle and repairs side-by-side before completing the final documentation and handing back your keys.
Finally, you’ll drive away with our worry-free lifetime warranty, a written promise backing all of our repair work free of charge.